Enterprise Service Management is based on services provided for your company. Think of IT services, HR services, Facility, Project Portfolio, Security, etc. SEQUAL Consultancy is your partner in automating and standardizing these services. Your customers expect nothing but the best service, which is always available when and where they want it.
Young generations expect simplicity, good performance and no annoying interruptions. It is therefore crucial to deliver these services, both IT and non-IT, in a secure and structured environment where ease of use is crucial.
SEQUAL Consultancy helps you automate, simplify and manage all requested and available services. Chatbots, Virtual Agents, Customer Based User Portal & Catalogs ensure that your organization benefits from workflow-related, automated services.
Boundaries between your departments disappear and your teams work together seamlessly to optimize service delivery. A well-known example is on-boarding a new employee. IT, HR, Facility, Legal, they are all involved.
SEQUAL Consultancy helps you automate associated workflows across departments to deliver a fast and efficient on-boarding process. SEQUAL Consultancy improves productivity by simplifying the user and service experience.