Enterprise Service Management
Enterprise Service Management is purely based on the services delivered throughout the entire enterprise. SEQUAL Consultancy is your partner to help you to automate and standardize your service delivery.
Your customers, internally and externally expect nothing but the best services, available on their demand wherever and whenever needed.
Your future colleagues expect simplicity, high performance and zero disruption. Therefore it is crucial to deliver these services, IT and Non-IT alike, in a safe and structured consumer approach.
SEQUAL Consultancy helps you to automate, simplify and manage all requested and available services. Chatbots, Virtual Agents, Customer Based User Portal & Catalog will ensure your organization will benefit from a workflow related, automated service delivery.
Boundaries between your departments disappear and your teams work seamlessly together to optimize service delivery. A common example is the onboarding of a new hire. IT, HR, Facility, Legal, they’re all involved.
SEQUAL Consultancy helps you to automate workflows across the departments to ensure a fast and efficient onboarding process. SEQUAL Consultancy improves productivity by enhancing the user experience and simplifying the service experience.